Assistant General Manager
The Assistant General Manager is a leadership position for the career-minded individual. Act as contact for owners and rental guests, providing exemplary levels of service. Train, coach, and support the front desk staff in their scope of work, and coordinate closely with the housekeeping and maintenance departments to achieve high service scores. With direction from the General Manager, successfully resolve issues associated with customers and owners, the reservations (and other IT) systems, and front desk personnel. Facilitates marketing of the rental program with GM and Owner Relations Department. Assist the onsite broker for Falcon Point Resort’s real estate program, or, if a licensed Colorado Real Estate Broker, participate in the sales process.
In the absence of the General Manager, to operate the property and support all service departments in providing rewarding experiences to guests and owners. To be the public representative and agent of the management company and the property in the local community, and pertinent trade associations as directed by the GM.
Start Date: ASAP
Employment Type: Full Time, Year Round.
Four years of college or trade school and/or suitable industry experience managing operations. Must be able to work with minimal supervision, be highly organized, able to prioritize, and consistently conduct oneself in a professional manner. Flexible schedule required. Microsoft Office required; RDP knowledge helpful. Valid Driver’s License required. Tuition reimbursement available for achieving Colorado Real Estate Broker License. Spanish a plus but not required.