Job Description

Date Posted:
4/24/2017
Location:
The Landmark
City:
Greenwood Village
State:
CO
Country:
United States of America

Title: Assistant Manager 

Department: The Landmark Towers Condominium Association

Wage Category: Exempt

 

Reports to: Landmark Towers Manager

Subordinate staff: Resident Services, Move Monitors, Security Services, House

Other internal contacts: Maintenance

External contacts: Owners, Residents, Guests, Real Estate Professionals, Contactors

 

Job Summary:

The Assistant Manager is an active participant on the Landmark Towers management team.  The AM will assist the Manager in the daily operation of the building and take on their responsibilities in their absence.  The AM’s primary focus will be on front desk operations, staffing, and violation inspections. The AM must be hospitable towards both external and internal customers, professional, assertive and quick thinking as the scope of building, staffing, and resident issues vary from day-to-day.  Must be comfortable working in a continuously changing work environment. This position requires weekend shifts both Sunday and Saturday.  This position requires on call 24 hrs. This position requires the ability to work 24/7 based on scheduling needs.

 

Job Duties:

  • All Front Desk Processes, including training and updating processes should it be necessary
  • Staffing, training, coaching and scheduling of 24hr. desk, including requests off
  • The ability to fill in at the front desk when needed (any shift)
  • Payroll processing
  • Supervision of staff, including being present at the front desk
  • Ordering supplies for front desk and all common areas
  • Appropriate resolution of referred owner concerns
  • Daily oversight of common areas, including: lobby, hallways, club room, pools, garages
  • Perform bi-weekly violation walks through property and all common areas.
  • Ensure all owners and guests comply with the condo declaration, rules & regulations
  • Manage coordination and general needs of all guest suite and amenity reservations
  • Work with the Social Committee to coordinate special property-wide events.  This would include working with vendors, caterers and purchasing liquor.
  • Special Projects
  • Attend all board meetings, including working sessions
  • Keep a viable presence in the job market for top talent through different job sites.

Job Environment:

All areas within the Landmark Tower boundaries

 

Job Specifications:

  1. Ability to communicate effectively both written and verbal
  2. Active listening skills
  3. Ability to gain & retain trust of internal and external customers.
  4. Hands on, no job is beneath me approach to management 
  5. Intermediate knowledge of Microsoft applications & office equipment
  6. Ability to lift heavy objects when required
  7. Ability to work 24/7 based on scheduling needs

 

 

Minimum Qualifications:

  1. Sustained background in Hospitality i.e. high end hotel/resort/property management like experience a must
  2. Supervisory or management experience strongly recommended
  3. College graduate and/or professional certificate preferred
  4. Must have a sincere desire to help people - owners, guest, staff, and alike
  5. Maintenance / housekeeping oriented

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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