Job Description

Date Posted:
The Westin Riverfront Resort & Spa
United States of America


The In-Room Dining Attendant is responsible for maintaining and operating in-room dining to fulfill guest’s food and beverage needs and ensure guest satisfaction. You will maintain full knowledge of all F&B served as well as operating a freely structured environment that changes minute to minute due to common guest activity. Accepts and communicates in-room dining orders and prepares trays/tables. Will maintain stock levels and cleanliness of service area and performing opening and closing duties.

Essential duties include:

  • Within your own personality, create a feeling of hospitality generated by a genuine concern of all guests/co-workers needs.
  • Foster a culture in which guest satisfaction is the primary concern.
  • Follow opening and closing side work lists, checkout with MOD when completed.
  • Check amenity log for any pending amenities each day, close to proper house account.
  • Ensure all food and beverage that goes out to a guest is correct, hot and up to standard.
  • Complete knowledge of in-room dining menus.
  • Do daily checkouts, must check out with a manager on duty.
  • Maintain F&B cleanliness of your work space, including but not limited to: bus area surrounding dish rack for dirty dishes, associate meal table, in-room dining work station and surrounding shelves.
  • Other duties as assigned.

Location: The Westin Riverfront Resort & Spa

Approximate Start Date: 11/15/2017

Employment Type: Full Time, Part Time, Seasonal positions available

Schedule: Morning and Evening shifts available



Minimum Requirements

High school diploma or equivalent.  Previous restaurant/hotel experience is preferred with at least 1 year of working in a similar position.  Must be able to work well under pressure and be self-motivated.  Must have good organizational, time management and delegation skills.  Good communication skills-both written and verbal, required in English.  Requires standing and carrying for long periods.  This position may require lifting, carrying, pulling or pushing of approximately 21-50 pounds.


Application Instructions

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